The main responsibilities of SIP include:

• Ensuring occupational health and safety (OHS) – both in office and remote work environments.
• Monitoring compliance with labor laws and internal regulations – including the oversight of employee rights related to working time, schedule accuracy, and annual leave.
• Inspecting technical equipment and ergonomics – enforcing workspace standards (e.g., access to external monitors, laptop stands, or reimbursement for corrective eyewear).
• Participating in working conditions reviews – overseeing environmental measurements, as well as evaluating and monitoring the implementation of OHS improvement initiatives.
• Analyzing workplace accidents – investigating the causes and circumstances of incidents, including accidents that occur during remote work.
• Protecting mental health and employee rights – monitoring psychosocial risks (such as stress and burnout) and actively preventing workplace bullying (mobbing) and unequal treatment.
Backed by statutory legal protection and support from PIP, SIP inspectors provide tangible assistance to employees, including mediation in resolving employee-manager conflicts.

Do you see areas that require improvement?

Report them to your SIP Inspector!

SIP Elections:

The current term of the Social Labor Inspectorate at Teleperformance Polska runs from 2026 to 2030. The inspector elections took place in March 2026, in accordance with the electoral regulations adopted by the Company Trade Union. How are SIP elections organized? The procedures for electing social labor inspectors are governed by national legislation and internal regulations. The process is based on several key principles:

SIP Structure and contacts::

Company Social Labor Inspector (ZSIP)

The Company Social Labor Inspector (ZSIP) heads the entire SIP structure within the organization, coordinating the efforts of all Branch and Group Inspectors. They represent the workforce’s interests before the Management Board and the National Labor Inspectorate (PIP) regarding critical safety and employment matters. The ZSIP has the legal authority to issue formal recommendations to the employer, mandating the rectification of OHS and labor law violations. Additionally, they review plans for improving working conditions and participate in major post-accident investigations.

Branch Social Labor Inspectors

Branch Social Labor Inspectors oversee compliance with labor laws and OHS regulations within their assigned region or specific project. They act as the primary, direct point of contact for employees facing day-to-day issues regarding their working conditions and collaborate closely with the Company Social Labor Inspector.